Contact us
Is there something you need to chat to us about, a question you have for us, or some information you need?
We’re here to help you in any way we can.
At Heartfail, we aim to provide you with great customer service and support. If you have a question, we're here to help. Please use this form to describe your query and a member of our dedicated Heartfail Aftercare team will be in touch. Where your query relates to an issue in your home, please include as much detail as possible to enable us to deal with your query swiftly, including: Location, Specific product, When the issue began, Any resulting damage caused.
Please attach photos where appropriate or possible.